What condition?

We advise that if you are unsure of the condition or specification of your device, please contact us. The order will be revised to a higher or lower price if there are any discrepancies; the new price will be non-negotiable, but we will return the items free of charge if the price is not acceptable. 

New (Sealed in original box)

• - The device is brand new sealed in the box

Working Good

• - Minor scratches and marks, but no cracks, dents or damage to screen
• - No excessive deep scratching or missing keyboard keys
• - No noticeable areas of paint scratched or worn off
• - No engravings or permanent security marks
• - No BIOS password or equivalent enabled
• - Readable COA sticker (only for Windows 7 and older laptops)

Working Average

• - May have dents, scratches and marks, but no cracks or damage to screen. 
• - Screen or hinges have not snapped or become damaged or disconnected
• - No BIOS password or equivalent enabled
• - No faults, including lines on screen, power button not working, etc.   

Working Poor

• - Major damage that prevents normal usage
• - May have cracks or multiple missing keyboard keys
• - May have a cracked screen
• - May have damaged ports 
• - The trackpad / mouse is faulty, or a mouse button is not working.

Faulty, Not Working 

• - No Power
• - May have liquid damage
• - Major damage that prevents normal usage
• - May have BIOS password or locking enabled