HP ZBook Intel Pentium Gold Windows 10 laptop
Choosing the right condition...
We advise that if you are unsure of the condition or specification of your device, please contact us. The order will be revised to a higher or lower price if there are any discrepancies; the new price will be non-negotiable, but we will return the items free of charge if the price is not acceptable.
New (Sealed in original box)
- The device is brand new sealed in the box
Good
- May have minor scratches and marks, but no cracks, dents or damage to screen
- No excessive deep scratching or missing keyboard keys
- No noticeable areas of paint scratched or worn off
- No engravings or permanent security marks
- No BIOS password or equivalent enabled
Average
- May have dents, scratches and marks, but no cracks or damage to screen.
- No screen or hinges that have snapped or become damaged or disconnected
- No BIOS password or equivalent enabled
- May have a Non UK keyboard layout
- No missing keyboard keys
- No faults, including lines on screen, power button not working, etc.
Poor
- May have major damage that prevents normal usage
- May have cracks or faulty / multiple missing keyboard keys
- May have a cracked screen
- May have damaged ports
- May have a faulty trackpad, or a button is not working.
Faulty (free recycling)
- No Power
- May have liquid damage
- May have BIOS password or locking enabled
Additional Requirements
When selling a laptop, we ask what operating system the device originally came with so that we can calculate its age. For example, a Windows 7 device will be much older than a Windows 10 device. Please only specify the original OS, not any upgrades which may have been installed at a later date. Batteries must NOT be showing any service recommended warning messages and must hold a charge of at least 70% of their original capacity or they will be deemed to be "Not holding charge" or consumed.
Choosing the right condition...
We advise that if you are unsure of the condition or specification of your device, please contact us. The order will be revised to a higher or lower price if there are any discrepancies; the new price will be non-negotiable, but we will return the items free of charge if the price is not acceptable.
New (Sealed in original box)
- The device is brand new, unused and has the manufacturer seal intact
- Not locked to any iCloud account or registered to device management software
Good (Minimal signs of wear, no dents or cracks)
- May have very minor scratches and marks, but no cracks or dents
- No deep scratches or damage to the screen
- No screen peel/delamination or keyboard marks to screen
- No excessive shine/worn down or missing keyboard keys
- No excessive shine/worn down trackpad or noticeable areas of paint scratched or worn off
- No engravings or permanent security marks
- No BIOS password or equivalent enabled
- Not locked to any iCloud/equivalent account or device management software
- No missing base rubber feet or loose hinges
- Must have a UK/US keyboard layout
Average (Moderate signs of wear, but still usable)
- May have light dents, scratches and marks, but no cracks or damage to screen
- No screen or hinges that have snapped or become damaged or disconnected
- No BIOS password or equivalent enabled
- May have a Non-UK keyboard layout
- No missing keyboard keys
- May have some light but noticeable areas of paint scratched or worn off
- No faults, including lines on screen, power button not working, etc
- Not locked to any iCloud/equivalent account or device management software
Poor (For damaged devices that still power on)
- May have major damage that prevents normal usage
- May have deeper scratches, cracks or faulty / multiple missing keyboard keys
- May have a cracked screen
- May have damaged ports
- May have a faulty trackpad, or a button is not working
- Must show signs of life/power on
Faulty (For devices that are non-working, unusable)
- No Power
- May have liquid damage
- May have BIOS password or locking enabled