Choosing the right condition...

We advise that if you are unsure of the condition or specification of your device, please contact us. The order will be revised to a higher or lower price if there are any discrepancies; the new price will be non-negotiable, but we will return the items free of charge if the price is not acceptable.

How do I remove my iCloud account?

How do I remove my Samsung account?

New (Sealed in original box)

• The device is brand new sealed in the box
• Only for new, unused devices

Good (No dents or cracks)

• May have up to 3 very light scratches and marks, but no cracks, dents, chips or damage to screen
• No excessive deep scratching, bent housing or missing parts
• No noticeable areas of paint scratched or worn off
• No engravings or permanent security marks
• No find my iPhone, Android lock or equivalent enabled

Average (Heavier signs of wear, but still usable)

• May have dents, chips, scratches and marks
• No find my iPhone, Android lock or equivalent enabled
• No cracks or damage to screen or bent housing
• No faults, including lines on screen, power button not working, etc. 
• No find my iPhone, Android lock or equivalent enabled

Poor (for damaged devices that still power on)

• Must show signs of life/power on
• May have major damage that prevents normal usage
• May have cracks or liquid damage
• Screen Must still be functional
• No find my iPhone, Android lock or equivalent enabled

Faulty

• May not power on or start up when expected
• May have Find my iPhone, Android lock or equivalent enabled

Additional Requirements

You must remove all accounts (such as iCloud or Google account) and disable any anti-theft features (such as Find My). Devices that are attached or locked to such an account do not have a commercial value, but we can still recycle them for free.

All batteries must hold a charge at least 80% of their original capacity, otherwise they will be considered "Faulty or Consumed" and the price will be adjusted accordingly.