What condition?
We advise that if you are unsure of the condition or specification of your device, please contact us. The order will be revised to a higher or lower price if there are any discrepancies; the new price will be non-negotiable, but we will return the items free of charge if the price is not acceptable.
New (Sealed in original box)
- The device is brand new sealed in the box
Working Good (No Damage)
- Minor scratches and marks, but no cracks, dents, chips or damage to screen
- No excessive deep scratching, bent housing or missing parts
- No noticeable areas of paint scratched or worn off
- No engravings or permanent security marks
- No find my iPhone or equivalent enabled
Working Average (May have dents, and scratches)
- May have dents, chips, scratches and marks
- No find my iPhone or equivalent enabled
- No cracks or damage to screen or bent housing
- No faults, including lines on screen, power button not working, etc.
Working Heavy Damage
- Must show signs of life / power on
- Major damage that prevents normal usage
- May have cracks
- May have liquid damage or cracked screen
- No find my iPhone or equivalent enabled
Faulty, Not Working (free recycling)
- No Power
- Major damage that prevents normal usage
- May have find my iPhone or equivalent enabled
Additional Requirements
When selling a laptop, we ask what operating system the device originally came with so that we can calculate its age. For example, a Windows 7 device will be much older than a Windows 10 device. Please only specify the original OS, not any upgrades which may have been installed at a later date. All devices, unless otherwise stated on your order, should include genuine/official power cables and plugs/adaptors; third-party accessories are not accepted. You must factory reset your old phone or tablet, this is not a requirement for laptops. Batteries of any device must hold a charge at least 50% of their original capacity or it will be deemed "Not holding charge".
